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FMC GP 2019 Survey Results

Would you like to assist us in shaping the future of Frizinghall Medical Centre? Then why not join our Patient Participation Group (PPG).

If you would like more information or would like to join our PPG, this can be done by downloading our PPG Information Leaflet, which includes details of how to join.

CQC Rating - 31st May 2019

Healthwatch England wants to know what you think the NHS can do to help you and your community stay well.

Healthwatch is running a national survey to ask people’s views on how local NHS services could be improved through the NHS Long Term Plan.

The Government is investing £billions a year in the NHS as part of the Long Term Plan. Local services have been asked to work together to develop their own plans, which will set out how the national plan will work across local areas.

You can access the surveys here. Alternative formats available here.

3 people in Bradford will be diagnosed with type 2 diabetes today. It only takes a few minutes to find out if you could be at risk by visiting: https://riskscore.diabetes.org.uk/start

Type 2 diabetes

Parents and carers, download your quick guide on what to do if your child is feeling poorly.

There's lots of information about how to manage common minor illnesses at home - including coughs, colds and sickness.

Get your If your child is poorly, what can you do to help your child? leaflet.

Are you a Carer, an adult who may be struggling at home or feeling isolated?

Then why not come go along to Manningham Mills Community Centre every Tuesday from 10am till 12noon, were information and advice will be provided that may be able to help you.

Are you a Carer, an adult who may be struggling at home or feeling isolated?

NHS England are inviting patients, NHS staff, partner organisations and interested members of the public to give their views on potential proposals for changing current primary legislation relating to the NHS, with a view to implementing the NHS Long Term Plan.

You can find out more about the proposed possible changes to legislation and have your say by Thursday 25th April at: https://www.engage.england.nhs.uk/survey/nhs-long-term-plan-legislation/

On Wednesday 23rd January 2019, at City Health Bradford GP Federation Annual General Meeting (AGM), they held their first ever “Recognising Excellence in General Practice” Awards in the Midland Hotel.

At the awards ceremony, Frizinghall Medical Centre won the 'GP Practice of the Year 2019' Award, you can view the award certificate here
Award Midland

We are sorry to announce that Lynda Smith, our Practice Manager will be leaving us on Thursday 28th February, we wish her all the best for the future.

We welcome Mouna Allam, as our new Practice Manager who will start on Monday 4th February.

Frizinghall Medical Centre is now affiliated as a member of the National Association for Patient Participation (N.A.P.P).

NAPP

As from Monday 3rd December 2018, the practice will go live with Care Navigation

We may ask you about your health issue when you call to book an appointment.

It is about helping you get the service you need.

Our specially trained reception team may suggest other professionals that could help you better, for more information clicking here

On Monday 5th November at the surgery, Healthwatch Bradford & District held a stall where about 15 of our patients give their views about health and social care services in the Bradford District.

Photo 1  Photo 2

If you missed this great opportunity to have your say, you can also expressed your views by clicking here

Frizinghall Medical Centre is part of the Extended Access Service which provides GP, Physiotherapy, Nurse and Health Care Assistant appointments.

Extended Access Service - Information for Patients

Why not is how Frizinghall Medical Centre is doing in the latest GP Patient Survey 2018, by clicking here

On Monday 10th September 2018, the Surgery was pleased to welcome our new Patient Engagement Lead (PEL) - Emmerson Walgrove.

Emmerson will be more than happy to take any suggestions you may have on activities, events or services which would be beneficial to both patients and the medical centre.

Please ask at Reception for more information or contact Emmerson Walgrove, Patient Engagement Lead (PEL) at the surgery on:

01274 495577 or email: Emmerson.Walgrove@bradford.nhs.uk

Survey Results

 

doctor_checking_babyMake the most of our services

  • Read the notices posted in the surgery
  • Make sure you know the opening times of the surgery
  • Find out how to arrange home visits, repeat prescriptions and urgent appointments
  • Make sure you are seeing the right person. If you are unsure who you need to see ask when you make your appointment.
  • Turn up on time and if you cannot keep your appointment telephone the surgery as soon as possible. Lost appointments cost the NHS millions of pounds each year and your appointment could be used by another patient in need.
  • Take a list of questions with you when you see your doctor or nurse
  • Ask your doctor to write down anything that you do not understand the answers to
  • Take a friend or relative with you if necessary but do not expect the Doctor to see them too. This will delay other appointments throughout the day.
  • Tell us a bout any changes to your address and telephone number.
  • When making your appointment tell the receptionist if you need more time.
  • Find out how your practice deals with complaints.
  • If you require an interpreter please make reception aware of this when booking your appointment.
  • Complaints: please ask for the practice complaints procedure at reception.

Further information regarding general and patient services in the Health Service can be obtained from:

Bradford City CCG
Douglas Mill
Bowling Old Lane
Bradford
BD5 7JR
Telephone: 0845 111 5000
 
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