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Data Protection Privacy Notice and GDPR Information Leaflet for Patients

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Please allow two working days (48 hours) for a repeat prescription to be processed, this excludes weekends and Bank Holidays.

You can find out when the surgery will be closed for Public Holidays / Bank Holidays in 2021, by clicking here

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On Monday 10th September 2018, the Surgery was pleased to welcome our new Patient Engagement Lead (PEL) - Emmerson Walgrove.

Emmerson will be more than happy to take any suggestions you may have on activities, events or services which would be beneficial to both patients and the medical centre.

Please ask at Reception for more information or contact Emmerson Walgrove, Patient Engagement Lead (PEL) at the surgery on:

01274 495577 or email:


What is a Patient Participation Group (PPG)?

The surgery has an active Patients Participation Group (PPG). It is a direct link between you (the patient) and the medical services provided by the practice.

The group provide a forum for patients to contribute to the decision making and service development within the surgery.  

What does the PPG do?

It will act on your behalf to:

  • Contribute to the improvement of services
  • Improve communication between the practice and patients
  • Provide practice support for change
  • Organise 'awareness' days for patients on specific problems, eg obesity, men's health, women's health, carers' support, etc.

What it is not:

  • The meetings are not a forum for complaints, single issues or individual disagreements between you and the practice as there will be other procedures for supporting patients with these concerns.
  • A Doctor's fan club
  • A burden to Practice staff

PPG Committee

Your PPG Committee members are fellow patients and are listed below:

Jane Cunningham (Chair), Barbara Simpson, Anna Greenwood, Khadim Hussain, Saeedur Rehman

The PPG Committee shall meet not less than 4 times in any 12 month period.

PPG Members Meeting

  • Membership shall be open and free to all patients and staff of the Practice
  • PPG members meeting will be twice a year, which all patients are entitled to attend.

PPG Constitution and Ground Rules

Please see our PPG constitution and ground rules, which provides the frame of how the group operates and its roles and objectives:

          Frizinghall PPG Constitution  Frizinghall PPG Ground Rules

Young or old, it’s your Medical Centre so have your say...

If you have any suggestions on improving services at Frizinghall Medical Centre or any other issues you wish discussed or wish to help with the Patients Participation Group (PPG)

If you would like to join our PPG, please download our PPG Information Leaflet, which includes details of how to join us

Please contact:

Emmerson Walgrove, Patient Engagement Lead (PEL) who supports the PPG at the surgery on:

01274 495577 or email: 

All information submitted to the group is held in the strictest confidence. Public rights of confidentiality will be adhered to with every enquiry.

All enquiries will be considered and outcomes of suggestions will be notified on a regular basis.

Notifications of meetings of the PPG will also be notified to the community.

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